Features

The next generation Electronic Document Management system for healthcare in the UAE

Specifically designed for patient records to deliver a paperless healthcare environment, MediViewer provides clinicians and relevant hospital staff with a powerful, intuitive and user-friendly solution to view a patient’s digitized paper and electronic records. This simple yet sophisticated platform facilitates rapid access to clinical content providing a 360º view of a patient’s record at the point of care

A document management system (DMS) is a system used to receive, track, manage and store documents and reduce paper. Most are capable of keeping a record of the various versions created and modified by different users (history tracking). In the case of the management of digital documents such systems are based on computer programs. The term has some overlap with the concepts of content management systems. It is often viewed as a component of enterprise content management (ECM) systems and related to digital asset management, document imaging, workflow systems and records management systems.

Electronic Document Management System (EDMS) Market size was estimated at over $2 billion in 2016 and is predicted to grow at over 15% CAGR from 2017 to 2024, according to gminsights.com.

Emerging trend of software as a service (SaaS) and cloud computing, coupled with the favorable regulatory scenario is anticipated to escalate electronic document management system market growth. The growing trend of Bring Your Own Device (BYOD) and integration of document management solution with mobile devices has propelled adoption of the technology among enterprises. Government initiatives and mandates on data storage protocols are expected to offer growth opportunities for the market.

A major factor propelling the industry growth can be attributed to the benefit of a paperless environment created by such solutions. The system reduces the costs and time associated with document management by providing multiple version control and federated searches. The document management software is integrated into the business process thereby allowing organizations to effectively manage their documentation needs. Industry players are focusing on innovation and technological evolution to customization and enhance their product offering. Ease of integration of the system with existing and new technology solutions is expected to drive EDMS market penetration.

Next-gen EDM

Xerox Emirates, IMMJ Systems and Ideal Middle East have come together in a strategic partnership to create an all-in-one solution for the medical industry, MediViewer; the game-changing next generation Electronic Document Management System in the UAE.

Specifically designed for patient records to deliver a paperless healthcare environment, MediViewer provides clinicians and relevant hospital staff with a powerful, intuitive and user-friendly solution to view a patient’s digitized paper and electronic records. This simple yet sophisticated platform facilitates rapid access to clinical content providing a 360º view of a patient’s record at the point of care.

MediViewer also offers a revolutionary integrated scanning and document classification module that drastically reduces the time and costs historically associated with scanning and indexing records bringing seamless and unrivalled benefits to the scanning process and ingestion of the digital imagery into MediViewer.  This is especially important considering the mandatory requirements to connect to Health Information Exchanges across the region.

Raed Hmoud, Head of Xerox Emirates Services, explains to Ayesha Rashid of Mediworldme how MediViewer is the best best solution for clinical engagement with its intuitive user interface.

Tell us in detail about MediViewer in the UAE?

MediViewer offers a revolutionary integrated scanning and document classification module that drastically reduces the time and costs historically associated with scanning and indexing records bringing seamless and unrivalled benefits to the scanning process and ingestion of the digital imagery. This is especially important considering the mandatory requirements to connect to Health Information Exchanges across the region (especially organizations in Abu Dhabi, where connecting to the Malaffi Exchange has become a prerequisite for continued accreditation.) As organizations are focusing on their digital transformation journey, this solution plays a vital role in the early stages of the digital journey offering access to patient health data and contributes to their national health record. For more digitally mature organizations, the management of residual paper records generated is a technological challenge; hence working with Ideal Middle East, MediViewer are able to implement fast and safe results that ensure a business’s continuity.

Why did you launch it in the UAE?

The healthcare industry in the UAE has undergone a digital revolution and is now recognized as one of the world’s leading healthcare sectors. In line with this, we are working with leading healthcare organizations through their digital transformation journey. One of the key challenges that we have come across is to improve hospital (and clinics) efficiency and streamline management of large quantities of paper including thousands of records and clinical notes associated with patient history, visits, treatments, and follow-up care.

The Xerox Emirates, IMMJ Systems and Ideal ME partnership can meet this challenge by digitizing paper records with MediViewer, a secure cloud-based or on premise Document Management system, completely integrated with a hospital or clinic’s Electronic Health Record (EHR) system. The clinicians and patient can then view and access a complete record anytime, anywhere, on any device enabling them to make more informed decisions more quickly and efficiently.

How and why will this system be an all in one solution for the medical industry?

We along with our partners can deliver a ‘paper to data’ turnkey digital transformation solution starting with scanning physical records, applying intelligence to unstructured information and then presenting the digitized records within MediViewer.

Xerox Emirates’ Scanning, Healthcare Informatics and Digital Transformation teams can manage the whole process of eradicating the need for paper based records within a healthcare setting leading to a more productive and efficient record management process.

 Describe its user-friendly solution to view a patient’s digitized paper and electronic records?

MediViewer provides a completely unique way to manage medical records. They provide a viewing platform based on a metadata driven structure. That means that they don’t have conventional folders and all of the limitations that come with it. Within MediViewer, all of the information within a medical record is stored in a single place, giving powerful filter and search options personalized to each user. Combining this with their dynamic classification engine means the most important information can be found within a few clicks.

 Describe its 360 degrees view of a patient’s record at the point of care?

MediViewer merges all of the unstructured content from a scanned medical record and combines it with structured data. Due to the Open API options within MediViewer and their world class HL7 and FHIR integration engines, MediViewer can pull and push content and data from many sources and capture it alongside the scanned medical record.  This means that MediViewer can provide a holistic view of individual patient’s medical record instead of having a huge number of separate files to maintain.

What are other important aspects of Mediviewer?

MediViewer provides many important features, from viewing upcoming clinic lists to powerful personal filters. But probably the most important aspects of the system are its ease of use and its speed of finding and viewing the information you need to make more informed clinical decisions. The system provides many unique features such as reduction in space to store physical files, multiple healthcare professionals can view different records from almost any device simultaneously making every experience within MediViewer an efficient one.

 How will the partnership strengthen the paperless approach in the healthcare industry in the UAE?

We have an unparalleled reputation for delivering successful Electronic Document Management solutions in the UAE however the complexity of patient care models and the critical nature of clinical information require a breadth of expertise and real world healthcare experience. Our partnership with IMMJ Systems & Ideal Health ME, provides clinically trained specialists the opportunity to use their industry expertise combined with the MediViewer solution to transform paper based medical records into digital data allowing them to accelerate their paperless strategies.

What do you hope to achieve with this partnership with IMMJ Systems, and how will this partnership help the medical industry?

By partnering with IMMJ Systems, we are entering into a strategic collaboration that gives both entities access to a vast network of highly trained experts and professionals in the healthcare sector. This partnership will help strengthen the paperless approach in the UAE’s healthcare sector, which is something we’re very proud of at Xerox Emirates. The all in one solution is a perfect synergy and each of our expertise will ensure an easier to use, faster to implement, more adaptable system than there has ever been before in this industry

Do you think innovations like this will revolutionize the medical technology industry and why?

Absolutely. Now more than ever, the medical industry is seeing a big shift in the way they work due to the COVID 19 situation. There is an urgency to establish new technological advancements and ways of working. For example, the concept of remote consultation with a doctor or care provider has historically not been adopted as a mainstream practice despite telehealth being available for a long time. However, with limited physical access to healthcare facilities due to COVID-19, it has entered mainstream thinking and become an essential part of the healthcare journey for both patients and healthcare professionals. Similarly, solutions like MediViewer are now being deployed to allow healthcare professionals access patient information resulting in quick response times and better care.